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CONSUMER DATA RIGHTS

Consumer Data Rights (CDR) is the cornerstone of Australia's new data economy. It is a general right created for consumers to control their data, including who can have it and who can use it.

What cdr means for energy retailers

Under the Consumer Data Rights rules, all NEM electricity retailers are required to share data, however only Origin, AGL and EA are required to participate from 1 October 2022. All other retailers have until 1 October 2023 to be compliant and share data within the scheme. The datasets include data held by the retailer (customer name, contact details, billing data and energy usage data) and AEMO data (including metering data and NMI standing data).

THE UCONX SOLUTION

ONE CLICK COMPARISONS

The Zappy Consumer Data Rights solution allows customers import their energy usage, NMI and billing information and compare offers against their current plan. Our Uconx CDR solution lets your sales channels and internal team complete a comparison in the same way – thus allowing for a quicker sales call, accurate comparison and a higher sales conversion.

FULLY INTERGRATED WITH UCONX AND ZAPPY

The Uconx and Zappy Consumer Data Rights solutions are built into the existing Uconx and Zappy platforms. It means that AGL, Origin and EA customers can use the CDR service from 1 October while non AGL/Origin/EA customers can bypass the CDR steps and continue with the traditional onboarding approach.

FULLY COMPLIANT

The Uconx and Zappy Consumer Data Rights solution meets all regulatory and security compliance standards. We integrate securely through a data-broker platform and only store and use data for the purpose of providing a comparison and onboarding the customer.

HOW IT WORKS

1

FIND CUSTOMER

Customers using Zappy or UCONX will be informed of the new changes and able to select the Consumer Data Rights sign up process.
2

INFORM ABOUT DATA RIGHTS

We value customers privacy. Customers are informed about what happens to their data throughout the entire process.
3

RETRIEVE DATA

After a customer grants us permission, we retrieve their data from their previous retailer. With this information we can skip the sign up form and provide customers with a one click sign up.

Want to discover what tally CDR can do for your business?

Brett O'donnell
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